November/December 2002 (Volume 35 Number 6)

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Editorial

• IMAT goes Online but stays in print too!

NewsTrack

• From digitisation to document delivery... at the Irish Land Registry
• XES new scan solution for monochrome and colour copying
• Information management challenge
• New rewritable high capacity DVD-RW media
• New release of Tech Illustrator for Windows
• Captiva and ActionPoint complete merger
• TSO (The Stationery Office) wins DTI contract
• TiS begins Phase 2 of the Indian census project
• AIIM acquires iTX Marketing
• Survey results: 'Yes' to off-the-shelf ERP solutions
• Bits 'n' PCs
• Cimtech News

Focus On Content Management

• No hovering about with Hummingbird
• ROI within six months, says WMS
• Confused over document and content management?
• Happy landings with Messier-Dowty
• NextPage's new content management and publishing solution
• Document approvals without the 'wet ink'

Articles

• What's happened to workflow? It's now Business Process Management Jon Pyke
• Choosing productivity solutions for maximum business benefit: a comparison of electronic, paper and 'mixed economy' administrative processing solutions Richard Cutler
• Are you prepared for disaster? Is your data really protected? Choosing the right data storage solution could prove vital for the future of your organisationIan Apps
• E-mail archiving: what's in it for you? David Ball
• Professional Services Automation Software: an overview of the industry and product funtionality Alan Griffiths
• The paperless office: fact or fantasy? James Mitchell

Case Sudies

• Business development at BBC Worldwide: 140,000 records now managed by Picdar Digital Asset Management system Natalie Proud
• Imaging and workflow at Generali International, Guernsey Jay Sayed
• The power of ICR and scanning technologies: Electricity company, LE group, recognises the benefits Clare Stanton
• Largest European BPM solution: Aon increases productivity and business efficiences David Ives
• Making documents work is Easy: R.F. Fielding—storage and distribution services in the UK transport industry Carina Birt

Product Review

• Documation (IMS) Invoice Management Solution

Book Reviews

• Workflow and content management
  IT reports for directors and decision-makers series from Conspectus

Abstracts

• Document, Content and \Records Management in the press

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