September/October 2002 (Volume 35 Number 5)

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Editorial

• Paper, paper everyehere…Why don't we all have paperless offices?

NewsTrack

• Loaded…with high-speed scanner functions…the Kodak i200 series scanners
• Keeping track of patient case notes
• Plasmon's new Ultra Density Optical
• Ordnance Survey boosts online presence
• An apt partnership for Documentum
• IMSCAN delivers the paperless answer
• New low-cost Fujitsu scanners
• TSO helps bring e-government a step closer
• Spescom streamlines motor finance
• Valid EDRMS meets latest e-government requirements
• Efficient capture helps police stay on the beat
• Cimtech News
• Bits 'n' PCs

Focus On (Engineering information Management)

• Flying high with EDS
• Spescom software introduces Fast Track EDMS
• Kerridge announce continued success with KMS
• Managing BT network data
• Metastorm goes down The Tube
• Update from Cadcentre
• East Midlands Electricity engineers have field day
• XML unlocks the shackles of PDM vendors

Articles

• Engineering Information Management Review - The state of the industry in 2002
  by Alan Grifiths, Managing Director, QIC Solutions Ltd
• Customer relationships - A key asset in the engineering market
  by Andrea Wharton, Wharton Information Systems
• Knowledge Management - Its time is now
  by Dennis Howlett, Independent enterprise applications analyst
• SmarTeam Customer Forum - The importance of collaboration in shared information
• Document, Content, Knowledge - How do you manage yours?

Case Sudies

• Nuclear-powered knowledge management - How BNFL secured their knowledge
  by Alan Classe, Freelance journalist
• Resource'ful Ricoh revolutionises sales process…with Equations Knowledgebase
  by John Adams, Director, Equations
• Softek TDMF helps Lufthansa Systems provide better customer service
• Forms processing cuts data-entry time in a hospital rheumatology department
• Ford Rallye Sport website - Content management brings rally fans even closer to the action
  by John Simpson, Managing Director, MultiJac Ltd
• Law firm Linklaters manages global content across offices and continents

Product Review

• Triaster Process Navigator - Enabling 'bottom-up' process mapping for business.

Book Reviews

• Government on the Web II Report by the Comtroller and Auditor General
• The Future of eForms - Ground-breaking report shows electronic forms strongly embraced by the UK's public and private sectors

Abstracts

• Document, Content and \Recordsd Management in the press

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