April 2003

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Editorial

• Focusing on ERM in government and finance. What’s in store in IMAT?

NewsTrack

• Cimtech News
• Information Management eXpo 2003
• iManage launches antidote to e-mail overload
• No longer ‘all or nothing’ with NetIS
• Government TRIM hours spent on paperwork
• Complying with the Patriot Act
• Staying In Front Down Under
• Adobe speeds up data capture
• Managing content efficiently
• 87.4 per cent of all statistics are made-up on the spot!
• Verity can do it for B&Q
• Aon faces the challenges of electronic trading
• Centro captures Hummingbird DM
• FileNet P8 redefines ECM
• Welcome to the first issue of the ECM Online visitor update!
• Improved e-mail archiving from CC Data
• Bits 'n' PCs

Focus On Content Management in finance and e-commerce

• German bank chooses Captiva for mortgage information capture
• New report for financial organisations
• FINEOS integrates Britannia BS’s CRM system with FileNET content management
• Staffware helps Spanish insurance company improve customer service
• Understanding ECM, thanks to the Butler Group
• Solution 6 succeeds where other corporate portals fail

Articles

• Need a business life-preserver John Tripp
• Whatever happened to eBIS-XML? Eduardo Loigorri
• Uniting the workforce with collaboration Jason Webb
• SuperDLT versus LTO Volker Langer
• Planning for Electronic Records Management (ERM) Tony Hendley

Case Studies

• Fast track to efficient claims handling Michael Pollitt
• Mekon stitches up eletronic publishing system at Threadnessle Investments Julian Murfitt
• Durham's legacy of information Dick Wilson
• Met Office e-business Su Rockhill and Graham Whitehead
• BFT rides along on the crest of a (Ninth) Wave Mike Fletcher
• Skandia halves costs and multiplies productivity with InputAccel Steve Groom

Abstracts

• Document, Content and \Records Management in the press

What's on?

• Forthcoming events in Document, Content and Records Management