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BPM
Business process management. Information Age, May, 2003. p.75
Results of an online survey, completed by 210 respondents, carried out
by Information Age into BPM: what is it? Who are the most important BPM
suppliers? What are the main benefits of BPM? What are you using BPM to
do?
CONTENT MANAGEMENT
GINGELL, David. ECM: how did we get here? DM magazine, March/April,
2003. pp.32-4.
Takes a look back at the origins of enterprise content management which
emerged as a definable application category in the late 1990s. How was
it marketed? Who promoted it? It brought software vendors and system integrators
together. But how does the picture look today?
COPYRIGHT
LEES, Nigel and HOLLAND, Chris. Commercial copyright fees for document
delivery. Managing Information, May, 2003. pp.33-4.
Discusses some of the implications of the new European Copyright Directive
for small document supplier libraries in membership-based organisations
such as learned and professional society libraries.
SHEPHERD, Peter. Copyright licensing: some international aspects. Managing
Information, March, 2003. pp.30-1.
Looks at copying copyright materials outside the UK, e-mailing copies
of copyright materials across national borders and possible future trends.
DESKTOP PUBLISHING
DTP software. What to buy for business, No.265, 2003. pp.53-7.
Compares Adobe InDesign, QuarkXPress and Microsoft publisher. Gives system
requirements, and a verdict. [Due to copyright regulations were regret
we are unable to supply a copy of this article.]
DIGITISATION
IZARD, Clive. Turning the pages. Managing Information, May, 2003.
pp.22-3.
An update on the British Library’s successful programme that allows
viewers to turn the pages of a ‘virtual’ manuscript, in this
case the Qur’an, to zoom into the smallest detail listen to related
sound clips and enjoy written or audio commentaries on the treasures in
the national library.
DOCUMENT MANAGEMENT
DREW, Sarah. Driving best practice. Business info, No.47, 2003.
pp.19-20.
Outlines some of the business drivers behind the implementation of electronic
document management systems. Records management is not only important
for managing the business, clients and customers, it’s also an obligation
on employees.
Tower TRIM Context receives approval against revised Public Record Office
ERMS requirements. The green sheet, March, 2003. p.10.
Tower Software’s latest release of its electronic document and records
management system/software, TRIM Context, has become the first product
to achieve Approved Product Status against the UK’s PRO 2002 revision
of Functional Requirements for Electronic Records Management Systems.
SAMME, Nikki. Document management and data processing. The green sheet,
March, 2003. pp.20-1.
Compares and contrasts commodity services and business process support
and their role in communication and information management efficiencies.
E-COMMERCE
DUNFORD, Ian. Loyalty scheme. DM magazine, March/April, 2003.
pp.12-16.
Discusses how B2E (business-to-employee) applications can improve internal
loyalty and employee development.
E-business and e-commerce. Managing Information, March, 2003.
pp.38-43.
A round-up of E-Envoy Office reports and developments including the Booz
Allen Hamilton report, UK Online annual report, anti-spam measures, Internet
security, Barnes and Nobles, Emerald and others.
MASON, Alison. Restoring the balance of payments. DM magazine,
March/April, 2003. pp.8-9.
Examines how organisations can reduce costs in the finance department
with electronic authorisation of invoices. Other benefits include improved
supplier relations, better management control and reduction of errors.
E-GOVERNMENT
Public sector special report. Computer weekly, 20 May, 2003.
pp.43-50.
Will IT stand or fall in the public sector? Over £12.5 billion is
being spent in the next year but is it money well spent? Local authorities
have until 2003 to put public services online but are they creating islands
of expertise in a sea of mediocrity?
E-MAIL
DUDMAN, Jane. E-mail overload. Computer weekly, 15 April, 2003.
pp.36-7.
With in-boxes full to bursting, companies are finally looking at the question
of e-mail best practice. Covers various approaches: store e-mail data,
curb e-mail use, shift traffic to other systems, outsource e-mail management
and sidestep e-mail altogether.
FULL-TEXT RETRIEVAL
TURNER, Alan. Somerset computing: cutting the costs of digital access
to print materials. Managing Information, April, 2003. pp.43-4.
Somerset Computing is in the process of completing an archiving solution
with full-text search ability covering forty years of the proceedings
of the British Academy. This is a pilot scheme but could eventually include
all the proceedings which date back to 1905.
INFORMATION MANAGEMENT
WARD, Ciaran. Managing disinformation? Managing Information,
March, 2003. pp.28-9.
Knowledge is power but what if that knowledge is incorrect, censored,
has limited access or deliberately distorted?
WEBB, Jason. The virtual workspace takes shape. Business info,
No.47, 2003. pp.23-4.
Explores the roots of collaboration technology, how it is being applied,
the benefits it brings and what the future holds.
INTERNET
MACIVER, Kenny. The UK’s 10 worst web application failures…
and what could have been done to prevent them. Information Age,
May, 2003. pp.36-40.
Looks at the stories behind the UK’s most highly publicised web
failures. All had common failings: planning for purpose, designing and
engineering for performance, managing capacity, testing and analysing
performance.
MORRIS, Barry. Web service scramble. Information Age, May, 2003.
pp.64-6.
It is already clear that web services present a huge opportunity for suppliers
and their customers, but identifying the winners and losers is not so
easy.
LEGAL DEPOSIT
Westminster watch/British Library update. Managing Information,
March, 2003. pp.10-14.
A Private Member’s Bill on the extension of legal deposit
to cover non-print materials reaches its Second Reading. Looks at how
archivists, records managers and librarians can help.
MICROFILM
CeBIT slows as microfilm springs into the future. The green sheet,
March, 2003. pp.14-15.
A brief review of the latest microfilm products on display at CeBit, held
in Hanover, in March. Covers Zeutschel, Wicks and Wilson, Kodak, Staude,
Canon and Minolta.
Invoking Janus: US execs simultaneously look back at 2002 and forward
to 2003. The green sheet, February, 2003. pp.14-16.
Everyone admits the ongoing decline of ‘pure’ microfilming
but also sees a continuing role and increased imaging business.
Microfiche and the evolution of storage and retrieval medium. The
green sheet, April, 2003. p.4.
A look at how the British Library uses microfilm and microfiche for preserving
items that would otherwise be lost.
World’s largest legal microfilm operation adds digital access. The
green sheet, April, 2003. pp.6-7.
Case study of how a hybrid system will give thousands of users access
to 100 million images at the Law Library Microform Consortium.
MULTIFUNCTION MACHINES
POVEY, Mark. Taking scanning to the limit. Business info, No.46,
2003. p.16
One of the most useful features of the new generation of multifunctional
copier/printers is the scanning function that converts paper documents
into electronic format to send over networks or the Internet but can the
machines also be used a document management scanners as some manufacturers
suggest?
Onwards and upwards. Business info, No.46, 2003. pp.20-1.
With its entry into the mid and high volume copier/printer market, Imagistics
is providing customers with one point of contact for all fax, printer,
copier and scanner needs.
PRINTERS
Laser printers. What to buy for business, No.265, 2003. pp.4-52.
Far from being paperless more offices have more paper than ever—much
of it generated by photocopiers—the busiest machine in the office.
Looks at suppliers, finance, features, those for SOHO, medium and high
volume. Comparative tables and ‘best buys’. [Due to copyright
regulations were regret we are unable to supply a copy of this article.]
RECORDS MANAGEMENT
ASPINALL, David. Changing role of records management: 6. The green
sheet, February, 2003. pp.12-13.
Follows on from previous articles on records management by looking at
aspects of the system design process with a view to ‘making it happen’.
ASPINALL, David. Changing role of records management: 7. The green
sheet, March, 2003. pp.12-13.
Builds on earlier articles in the series by implementing the systems and
procedures so far discussed: roll-out, data conversion, pre- and post-implementation.
ASPINALL, David. Changing role of records management: The seminars. The
green sheet, April, 2003. pp.12-13.
A review of two seminars on records management with details of speakers’
presentations and an accompanying exhibition.
TWENTYMAN, Jessica. For the record. Information Age, March, 2003.
pp.35-8.
Good records management can help organisations avoid bad publicity, fines
and possible legal action. Software companies are now integrating records
management with content and knowledge management.
SCANNERS/SCANNING
Arun District Council: Making a difference with DocFinity. The green
sheet, March, 2003. pp.6.
Case study describing how Arun District Council installed and implemented
DocFinity electronic document management system in its Revenues and Benefits
department.
HARNETT, Julia. Scanned to file or capturing images. Business equipment
digest, March, 2003. pp.27-9.
According to the latest research, 2003 will mark an increased awareness
of scanning technology and the benefits it offers in terms of making corporate
information more accessible and reducing, what is increasingly perceived
as, the unacceptable cost of manually handling paper documents.
SCOTT, Craig. Back-scan to the future. DM magazine, March/April,
2003. pp.2-4.
With e-government deadlines looming ever closer, back-scanning of historic
documents is an area that some authorities are dreading. Looks at how
one local authority, London Borough of Barnet, has addressed the challenge.
STORAGE
FORDHAM, Eric. Securing business records in e-business world. Business
equipment digest, April, 2003. p.35
The massive increase in the pace of business, particularly in an e-business
world, has focused attention on the need for effective long-term maintenance
of business records. Gives a brief review of Kodak’s latest offering,
the i96pp Series digital film writers which accept digital files and write
them to reference archive media, 16mm microfilm, specifically designed
to record digital images.
LUKHA, Ajay. Insuring against hard-drive failure. British journal
of healthcare computing and information management, May, 2003. pp.37-8.
Modern hard drives need well-designed housing to ensure a long life. Looks
at reasons for failure such as over-heating, lack of power management,
signal quality, and considers what can be done to prevent it.
MELLOR, Chris. Eject; eject; eject: removable storage. Storage magazine,
April, 2003. pp.14-18.
Looks at the wide variety of storage media available nowadays: floppy
disk, zip disks, CD burning, flashy USB, memory cards and removable disk
drives.
SAMUELS. Mark. The Domesday project opens a new chapter. Computing,
15 May, 2003. pp.30-1.
The rescue of data collected by the BBC in 1986 has lessons for everyone
storing information on disc. Discs are useless, even if the data is still
on them, if there is no hardware to read them.
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