October 2005

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Editorial

• Archiving, back-up and BPM: Where do they all fit in?

NewsTrack

• Cimtech News
• Morello comes tops at Home Office
• AbbiTek adds DM to Microsoft CRM
• Strong demand for RedDot ECM
• Plasmon launches compliant write-once UDO media
• Archiving is misunderstood and poorly executed, says survey
• Stellent supplies Norfolk citizens with online info
• Newest version of TRIM Context is Ice cool
• Industry comments from Ovum
• Bits 'n' PCs

Focus On on ECM in Finance

• Global 360 to help tackle money laundering
• Banks face ‘wake-up call’ on customer information and processing
• Alliance & Leicester turns to Percussion’s Rhythmyx ECM
• Sodexho and ITESOFT mean ‘bon appetit’ in French restaurants
• UK financial giant Abbey chooses Livelink ECM solution from Open Text
• FileNet leverages its capabilities for Content and Business Process Management

Articles

• Archival Storage: Trends and Challenges. Steve Tongish
• Revising Government Web Content Structure: what is IPSV? Gavin Cameron
• What is True Workflow? The perfect partner for EDM. Lindsay Dransfield
• How to tackle storage costs...and avoid over-storage without compromising compliance. Andy Maurice
• Business Process Management: is it the future of Enterprise Content Mangement? Pete Dinham
• Has Your Email Reached Boiling Point? Will your archiving system soon blow its top? Duncan Alldis
• Database Archiving Complements Faster Backup. Jim Lee

Case Studies

• Best Foot Forward in Customer Service at Falke......thanks To Docuware
• It’s Easy Making Documents Work......at Havebury Housing Partnership
• Wells Fargo Gallops Ahead with Automated Loan Processing. Scott Winzeler
• Buried Under Paper? Not Any More: John Joseph Financial Services Embraces Electronic Document Storage
• The Rose of the Shires Blooms: Challenges, processes and benefits of change as Northamptonshire opens up its website. Richard Beards
• Arbortext at Mopar DaimlerChrysler: Return on Investment. Nucleus Research Inc.

Book Reviews

• DRM: Managing information for compliance, efficiency and value. A Technology Evaluation and Comparison Report by the Butler Group
• SODAN’s Business Process and Workflow Management Systems: Now in its 12th edition
• ECM: a critical new stage in the advance of the information age. Open Text looks at how corporate enterprises are applying ECM

Abstracts

• Document, Content and Records Management in the press

What's On?

• Forthcoming events in the Document, Content and Records Management industry